FAQ

General informations

An escape room is a live experience in which a team of players solves a series of puzzles and riddles using clues, hints, and strategy to complete the objectives which they are briefed on. Players are given a set time limit to escape the room and complete their mission.

Enygma’s live escape game is designed to be inclusive of all players. It is a perfect team building activity as well as an ideal outing with friends and family. We can also cater for special events like birthdays, bachelor parties, and more. Please e-mail info@enygma.be for more information.

The whole experience takes a total of 90 minutes, including 60 minutes of gameplay, 15 minutes of welcome and explanations and 15 minutes of debrief with a team picture.

You do not need to have any specific prior knowledge to play Enygma. The game is designed to be a challenge that anyone can take on.

The Escape Game does not need any in depth linguistic skills and can be played in French, English or Dutch.

You will not be stuck in the room because our well-trained staff is there to guide you every step of the way.

PRICE & RESERVATION

Our prices start from 22 €/person, depending on the size of each team. The larger the team is, the cheaper it will be per player! Please visit the booking section to see availability and exact prices.

Absolutely, you can book several simultaneous rooms. To do so, begin booking the first one and then click “Add another booking”.

Unfortunately, Enygma is a live event, which requires advanced preparation, on our part, so once the booking is confirmed we cannot cancel or reschedule it.

If you have already made the booking and there are more people that want to come, they are welcome! There is no need to contact us, extra players can come as long as there aren’t more than 6 players. The difference in price can be paid prior to your game session.

Yes. Please arrive at the exact scheduled starting time. Our schedules have been carefully planned to help you make the most of your time spent at Enygma.

HEALTH & SAFETY

Even though room escape games are designed for adults, children older than 10 years of age, can attend and enjoy all of our rooms, provided they are accompanied by an adult.

All of our rooms have a maximum capacity of 6 players per game. If you are more than 6, please book two or more rooms and play simultaneously. Why bunch up in one escape room, when you can turn it into a competition?

Pregnant women are able to participate as there is no physical exertion involved nor any frightening elements to the game. For any accessibility questions, please contact us at info@enygma.be.

Our rooms are of normal size and have high ceilings, many claustrophobic participants have played with no problems. You can leave the room at any time, if you wish to.

CORPORATE

We understand that companies have specific conditions and processes regarding payments. If you are planning a corporate event, please send us an email at info@enygma.be with the following information:
• Desired date and times for the event (please consult our booking section for availabilities)
• Number of players
• Invoice details: Company name, VAT number, address, email, phone number

Yes! We work routinely with different caterers to be able to provide different food options, be it a bottle of bubbly, appetizers, or full meals. Please send us an email at info@enygma.be for more information.

We have currently the possibility to host up to 20 players simultaneously (and starting in June 2019, up to 50 players). Our well-trained staff will be more than capable to host your group in consecutive sessions.

Furthermore, some of our packages allow for up to 40 simultaneous participants (80 from June 2019).