FAQ

General informations

An escape game is a live experience in which a team of players solves a series of puzzles and riddles using clues, hints, and strategy to complete the objectives which they are briefed on. Players are given a set time limit to escape the room and complete their mission.

Enygma’s live escape games are designed to be inclusive of all players. It is a perfect team building activity as well as an ideal outing with friends and family. We can also cater for special events like birthdays, bachelor parties, and more. Please e-mail info@enygma.be for more information.

An escape room at Enygma lasts 60 minutes. However, including the briefing, the debriefing and the team picture at the end of your experience, you can expect to spend 90 minutes at Enygma.

You do not need to have any specific prior knowledge to play Enygma. The game is designed to be a challenge that anyone can take on.

The escape game can be played in French, English or Dutch. Bear in mind that you need a certain level of understanding and vocabulary in the language you play, to make sure you understand all the clues and don’t miss any important information.

You will not be stuck in the room because our well-trained staff is there to guide you every step of the way.

PRICE & RESERVATION

Our prices start from 25 €/person, depending on the size of each team. The larger the team is, the cheaper it will be per player! Please visit the booking section to see availability and exact prices.

Absolutely, you can book several simultaneous rooms. To do so, begin booking the first one and then click “Add another booking”.

Unfortunately, Enygma is a live event, which requires advanced preparation, on our part, so once the booking is confirmed we cannot cancel or reschedule it.

If you have already made the booking and there are more people that want to come, they are welcome! There is no need to contact us, extra players can come as long as there aren’t more than 6 players. The difference in price can be paid prior to your game session.

Yes. Please arrive at the exact scheduled starting time. Our schedules have been carefully planned to help you make the most of your time spent at Enygma.

HEALTH & SAFETY

Even though the rooms are designed for adults, children of all ages are welcome as long as they are accompanied by an adult. Children who are not accompanied by an adult must be 13 years old minimum, or 15 in the School of Wizardry.

All of our rooms have a maximum capacity of 6 players per game. If you are more than 6, please book two or more rooms and play simultaneously. Why bunch up in one escape room, when you can turn it into a competition?

Pregnant women are able to participate as there is no physical exertion involved nor any frightening elements to the game. Sadly, none of our rooms are weelchair-accessible. For any accessibility questions, please contact us at info@enygma.be.

Our rooms are of normal size and have high ceilings, many claustrophobic participants have played with no problems. You can leave the room at any time, if you wish to.

CORPORATE

We understand that companies have specific conditions and processes regarding payments. If you are planning a corporate event, please send us an email at info@enygma.be with the following information:
• Desired date and times for the event (please consult our booking section for availabilities)
• Number of players
• Invoice details: Company name, VAT number, address, email, phone number

Yes! We work routinely with different caterers to be able to provide different food options, be it a bottle of bubbly, appetizers, or full meals. Please send us an email at info@enygma.be for more information.

We have currently the possibility to host up to 27 players simultaneously. Our well-trained staff will be more than capable to host your group in consecutive sessions. For larger groups, please send an email to info@enygma.be as we may have different formulas to be able to accomodate you!